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Rafael Trein Consultoria


São Paulo - SP, Brasil

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Inside Sales Farmer | Contract Expansion

On-site

São Paulo - SP

Salary Range

Not informed

Full Time Employee

Experience Level

Mid level

Requirements

2+ years of experience in the career
Inside Sales
Upsell
Cross-sell
Account Planning
Gestão de Carteira
Negociação

Desired Skills

CRM
Análise de Dados
Inteligência Emocional

Tasks and Responsibilities

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About the Role


We are looking for an Inside Sales Farmer to drive the expansion and profitability of Zletric's B2B customer base. Zletric is a CPO (Charging Point Operator for Electric Vehicles).


This role is 100% remote (via phone and digital channels). The main objective is to monitor engagement and usage of the current infrastructure and, in a consultative manner, identify the right moment to sell more chargers, upgrade technologies, or expand infrastructure to other branches of the same client.


Responsibilities


  • Analyze charging point usage reports to identify clients reaching maximum capacity who need expansion
  • Contact the active base to offer new products, charger upgrades, and more robust leasing contracts (Upsell/Cross-sell)
  • Identify whether current clients have new projects or expansions where Zletric can deploy charging infrastructure
  • Maintain a frequent contact schedule via phone and WhatsApp, ensuring the client sees Zletric as a strategic partner in electric mobility
  • Identify accounts with low usage or technical dissatisfaction and work with the support team to recover the account and renegotiate contract terms

Required Competencies


Soft Skills:

  • Business Acumen: Ability to understand the client's business model to propose charging solutions that generate real value
  • Emotional Intelligence and Diplomacy: Skill in handling clients who already know the company, turning problems into opportunities
  • Data-Driven Orientation: Comfort analyzing energy usage metrics, vehicle traffic, and property attractiveness
  • Consultative Persuasion: Ability to guide the client toward investing in new chargers

Hard Skills:

  • Practical mastery of Account Planning, Upselling, and Cross-selling
  • Experience managing B2B customer portfolios
  • Proficiency with CRM tools and data analysis

About the Company


Zletric is a CPO (Charging Point Operator for Electric Vehicles) serving shopping malls, fleet operators, condominiums, hotel chains, and other B2B segments, with a focus on sustainable electric mobility.

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