Senior QA Engineer

Senior QA:

📍 Work Model: Hybrid, 3 days on-site

📍 Location: São Paulo/SP — Santo Amaro or Interlagos

📍 Employment Type: CLT (Full-time)

About Nava:

We operate at the core of industry-leading companies, where technology, strategy, and operations converge. We design architectures, establish governance, and transform complexity into clarity, creating solutions that continuously drive growth, efficiency, and competitiveness.

With around 2,000 specialists, Nava connects creative thinking, advanced engineering, and GenAI-powered technology to accelerate business results. We operate in Data, Cybersecurity, Cloud, Observability, Infrastructure, Application Modernization, and Creative Innovation, serving as the link that aligns technology and business toward the same goals.

Our ecosystem expands this capability through GH Brandtech, which unites brand strategy, experience, design, and digital products; Ventura, a leader in cybersecurity, incident response, and crisis management; and ®CS Global IT, specialized in Cloud, Multicloud, and Data Centers. Together, they strengthen our ability to deliver scalable solutions that fuel innovation, sustainable growth, and competitive advantage.

Your Challenges:

Partner with business units to understand requirements, processes, and user journeys, ensuring delivery quality and traceability between business requirements and acceptance criteria.

Key Responsibilities:

• Partner with business units to understand requirements, processes, and user journeys.
• Develop strategies, plans, roadmaps, and scenarios for functional and non-functional testing.
• Execute manual testing on applications, integrations, and Generative AI-based solutions.
• Validate conversational flows across digital channels, especially WhatsApp.
• Evaluate the quality of responses generated by AI models, identifying inconsistencies, hallucinations, context drifts, and opportunities for improvement.
• Create test data and validation scenarios for different user journeys.
• Document evidence, test results, defects, and recommendations.
• Perform regression, user acceptance, and validation testing for new features.
• Follow up on fixes with development and product teams.
• Ensure traceability between business requirements and acceptance criteria.
• Participate in agile ceremonies, contributing to risk analysis and delivery quality.
• Support the definition of metrics and quality indicators for products.

Mandatory Requirements:

• Experience in Quality Assurance (QA), Software Testing, or related fields.
• Knowledge of business requirements gathering and analysis.
• Experience in creating and executing test cases and scenarios.
• Ability to document evidence and report defects in a structured manner.
• Knowledge of agile methodologies (Scrum and Kanban).
• Strong verbal and written communication skills.
• Analytical mindset and problem-solving orientation.
• Experience collaborating with cross-functional teams, including business and technology areas.
• Basic knowledge of APIs and integration testing using Postman or similar tools.
• Knowledge of test automation.
• Experience with Generative AI projects (ChatGPT, Azure OpenAI, Copilot, or similar).

Preferred Qualifications:

• Knowledge of prompt evaluation and validation of language model responses.
• Experience testing chatbots and virtual assistants.
• Knowledge of WhatsApp Business communication platforms.
• Experience with test and defect management tools (Azure DevOps, Jira, TestRail, Zephyr, or similar).

Behavioral Competencies:

• Analytical mindset and problem-solving orientation.
• Strong verbal and written communication skills.

Nava Benefits:

At Nava, we offer a benefits package designed to support different stages of your life and professional journey:

• Health Insurance
• Dental Insurance
• Meal and/or Food Allowance
• Transportation Allowance or Mobility Aid
• Life Insurance
• Wellhub
• Employee Referral Program
• Training and Development Platform
• Childcare Assistance, according to current policy
• Personal Assistance
• Pharmacy Card
• Partnerships with discounts on education, services, culture, and leisure

Want to be part of it?

Submit your resume to us via email at [email protected] and come join the Nava team!

Complete your technical interview with SophIA:

SophIA – Technical Interview: https://entrevista.starmindai.ai

Manually enter the job code below to start your technical interview on SophIA:

NAVA-QASR

💙 All our opportunities are also open to professionals with disabilities (PwD). We value diversity and inclusion, and we believe diverse teams drive innovation and transformation.

Data Privacy:

By applying for this position, you acknowledge that your personal data will be processed by Nava exclusively for recruitment and selection purposes, assessment of profile fit, communication regarding the selection process, and potential consideration for future opportunities, in accordance with the General Data Protection Law (LGPD).

Nava adopts security measures to protect your information and guarantees the candidate the exercise of rights provided under applicable legislation.

For more information or requests related to your personal data, please contact the Data Protection Officer via email: [email protected].

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