ServiceNow App Engine Consultant

ServiceNow App Engine Consultant

About the role

Nava is looking for a ServiceNow App Engine Consultant to work on a strategic program for migrating and modernizing corporate processes for a major energy sector client, replacing a legacy BPMS platform with solutions built on ServiceNow.

In this role, you will have the challenge of working across the full lifecycle of workflows, from requirements gathering to implementation and support, alongside business, architecture, development, and vendor teams, contributing to deliverables that connect technology, operational efficiency, and real business value.

Key responsibilities

In this role, you will be responsible for:

• Developing and evolving corporate workflows using ServiceNow App Engine
• Participating in requirements gathering and refinement workshops with business areas, translating functional needs into scalable solutions on the platform
• Developing applications, workflows, integrations, and custom components
• Supporting validation, integrated testing, cutover, and production go-live
• Following the program's architecture, development, and governance standards, supporting technical and functional documentation of workflows
• Participating in agile ceremonies and collaborating with multidisciplinary teams, identifying automation and continuous improvement opportunities

Requirements

For this opportunity, it is important that you have:

• Minimum of 4 years of experience developing on the ServiceNow platform
• Proven experience with App Engine Studio, Flow Designer, Integration Hub, Service Catalog, and Employee Center
• Experience developing custom applications, including table modeling, forms, relationships, and business rules (low-code and pro-code)
• Experience creating workflows using Flows, Actions, Subflows, Business Rules, Scheduled Jobs, and Notifications
• Advanced knowledge of JavaScript, including Script Includes, Client Scripts, UI Policies, UI Actions, Glide API, and ACLs
• Experience with integrations via REST APIs, Web Services, and Integration Hub
• Knowledge of ServiceNow data modeling, including Table Designer, Query Builder, and Performance Analytics
• Analytical skills, strong communication, and ease of interaction with technical and business teams, with organization and focus on delivery quality

Preferred qualifications

It will be a plus if you have:

• Experience with integrations between ServiceNow and SAP, Salesforce, corporate portals, or legacy systems
• Experience in digital transformation projects, workflow migration between BPMS platforms, and legacy system replacement
• Experience with ServiceNow App Engine at scale or in regulated processes
• Knowledge of Automation Anywhere or other RPA solutions
• Experience in utilities, energy, water and sanitation, or gas distribution sectors
• ServiceNow certifications (CSA, CAD, CIS) or agile certifications (Scrum, SAFe, or similar)

Work model

Model: Hybrid 2 to 3 days per week

Work location: São Paulo - SP

Benefits

At Nava, we offer a benefits package designed to support different moments in life and professional journey:

• Meal/food voucher
• Transportation voucher or shuttle service, depending on eligibility and work model
• Multi-benefit card
• Medical and dental insurance
• Life insurance
• Wellhub
• Childcare assistance, according to current policy
• Personal assistance
• Pharmacy card
• Partnerships with discounts in education, services, culture, and leisure

About Nava

We operate at the core of leading companies in their segments, where technology, strategy, and operations meet. We design architectures, structure governance, and transform complexity into clarity, creating solutions that continuously drive growth, efficiency, and competitiveness.

With around 2,000 specialists, Nava connects creative thinking, advanced engineering, and GenAI-powered technology to accelerate business results. We work in data, cybersecurity, cloud, observability, infrastructure, application modernization, and creative innovation, serving as the link that moves technology and business in the same direction.

Our ecosystem expands this capability through GH Brandtech, which combines brand strategy, experience, design, and digital products; Ventura, a reference in cybersecurity, incident response, and crisis management; and ®CS Global IT, specialized in Cloud, Multicloud, and Data Center. Together, they strengthen our ability to deliver scalable solutions that drive innovation, sustainable growth, and competitive advantage.