Solutions
Recruitment Software
Post jobs, import profiles, add screening questions, and manage hiring all in one place with personalized questions and control the entire recruitment process.
Recruitment Service
Let our expert team handle the key stages of tech recruitment for you with our specialized team acting in the main stages of recruitment.
Talent Pool
Top-tier Brazilian tech professionals, pre-vetted and ready for action, all pre-selected and ready for new opportunities.
Our Plans
Discover the perfect plan for your needs.
Use Cases
Build my own team
Define the profile, validate with our experts, and assemble your tech team with full control over every step.
Autopilot
Put tech recruitment on autopilot and receive pre-vetted candidates matched to your needs without lifting a finger.
Complete Solution
From sourcing to hiring — an end-to-end tech recruitment experience powered by AI, specialists, and a curated talent pool.
Why GeekHunter?
Resources
HR Blog
Contents about people management, organizational culture and trends in human resources.
Glossary
A comprehensive guide to the key terms and concepts in tech recruitment and software development.
Frequently Asked Questions
Clear answers to the most common questions about using the platform and recruitment processes.
EN
On-site
São Paulo, SP, Brazil
Salary Range
Not informed
Experience Level
Senior
Requirements
Tasks and Responsibilities
Show originalSenior Analyst — Problem Management | On-site — São Paulo/SP
At NAVA, you will work on the evolution of a critical telecom operation, focusing on reducing recurrence, eliminating root causes, and increasing service stability.
This is a strategic role to transform recurring incidents into definitive improvement.
What you will do:
- Analyze recurring incidents and conduct root cause identification (RCA)
- Manage the Problem Management cycle from logging to definitive resolution
- Direct and monitor corrective action plans with technical areas
- Work on reducing recurrence and definitively eliminating causes
- Support continuous improvement, with a structured approach and focus on operational stability
Schedule and hours:
- Business hours (Monday to Friday)
Benefits and culture:
We offer a competitive benefits package, including medical and dental insurance, meal and/or food vouchers, transportation allowance, and life insurance.
Additionally, we invest in the development of our professionals through educational partnerships, access to learning platforms, internal training programs, and real career growth opportunities.
At NAVA, we value a collaborative, diverse, and innovative environment, focused on results and continuous learning — with involvement in large-scale, high-visibility projects.
Learn more about NAVA:
https://www.youtube.com/watch?v=00UaGbuwOY8
Interested?
Fill out the application form: [Join NAVA Telecom]
https://entrevista.starmindai.ai and provide the code NAVAGESTAODEPROB005
Send your resume to: [email protected]
Or share with someone who fits the profile.
#Job #Technology #IT #Telecom #NAVA #Opportunity
Share job:
Share job: