NB
On-site
Curitiba, PR, Brazil
Salary Range
BRL
Full Time Employee
Experience Level
Senior
Requirements
3+ years of experience in the career
Atendimento ao usuário
Microinformática
Elétrica
Troubleshooting
Redes
Desired Skills
CNH A/B
Trabalho em altura
Registro de chamados
Tasks and Responsibilities
Show originalAt Nava, we believe in the power of technology to transform businesses — and we have a challenging and strategic opportunity waiting for you.
Come build solutions with us! 🚀
Key Responsibilities:
- On-site ticket support, checklist execution, and information gathering;
- Logging and updating tickets in the system;
- Troubleshooting until incident resolution;
- Liaising with other departments to resolve tickets;
- Customer support according to defined procedures.
Requirements and Skills:
- High school diploma required;
- Currently pursuing or completed degree in IT or Electrical Engineering is a plus;
- Experience as a Field Technician;
- Knowledge of Electrical systems, Networking, and Microcomputing;
- User support techniques.
What We're Looking For:
- Strong verbal and written communication skills;
- Initiative and autonomy;
- Teamwork;
- Logical and analytical reasoning.
Important Information:
- Valid Driver's License (Class A/B);
- Availability to travel;
- Availability to work at heights, as needed;
- Schedule: 5 days a week, 8 AM to 5 PM;
- Availability for on-call shifts on weekends and holidays.
How to Apply:
Interested? Apply for the position and take your technical interview with SophIA:
Take the technical interview with SophIA
Job Code: NAVA-305893
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