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Nava Tech for Business

Senior Support Analyst

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On-site

Curitiba, PR, Brazil

Salary Range

BRL

Full Time Employee

Experience Level

Senior

Job closed

This job has been closed and is no longer accepting applications. Browse other open jobs

Requirements

3+ years of experience in the career
Atendimento ao usuário
Microinformática
Elétrica
Troubleshooting
Redes

Desired Skills

CNH A/B
Trabalho em altura
Registro de chamados

Tasks and Responsibilities

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At Nava, we believe in the power of technology to transform businesses — and we have a challenging and strategic opportunity waiting for you.


Come build solutions with us! 🚀


Key Responsibilities:

  • On-site ticket support, checklist execution, and information gathering;
  • Logging and updating tickets in the system;
  • Troubleshooting until incident resolution;
  • Liaising with other departments to resolve tickets;
  • Customer support according to defined procedures.

Requirements and Skills:

  • High school diploma required;
  • Currently pursuing or completed degree in IT or Electrical Engineering is a plus;
  • Experience as a Field Technician;
  • Knowledge of Electrical systems, Networking, and Microcomputing;
  • User support techniques.

What We're Looking For:

  • Strong verbal and written communication skills;
  • Initiative and autonomy;
  • Teamwork;
  • Logical and analytical reasoning.

Important Information:

  • Valid Driver's License (Class A/B);
  • Availability to travel;
  • Availability to work at heights, as needed;
  • Schedule: 5 days a week, 8 AM to 5 PM;
  • Availability for on-call shifts on weekends and holidays.

How to Apply:

Interested? Apply for the position and take your technical interview with SophIA:


Take the technical interview with SophIA

Job Code: NAVA-305893

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