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EN
On-site
São Paulo, SP, Brazil
Salary Range
Not informed
Experience Level
Mid level
Requirements
Tasks and Responsibilities
Show originalNAVA is looking for a Mid-Level AWS Support Analyst to work in a mission-critical environment, with global operations and constant contact with international teams.
If you have experience with AWS Cloud, enjoy tackling complex technical challenges, and want to work in a high-availability environment with international exposure, this opportunity is for you!
Responsibilities:
• Provide N2/N3 support for high-availability AWS environments
• Perform advanced troubleshooting and manage critical incidents
• Ensure the stability, performance, and availability of cloud services
• Monitor production environments and act to prevent failures
• Develop automations to optimize operational processes
• Collaborate with infrastructure, cloud, and development teams
• Participate in the continuous evolution of the platform's architecture and processes
• Apply best practices for security, governance, and compliance in cloud environments
• Participate in meetings and alignments with international teams using English
Requirements:
• Solid experience with AWS in production environments
• Knowledge of the following services:
- EC2
- ELB
- S3
- RDS
- CloudWatch
- IAM
- Lambda
• Experience troubleshooting complex environments and supporting critical incidents
• Knowledge in automation and Infrastructure as Code (Terraform and/or CloudFormation)
• Experience with cloud security (IAM, Security Groups, and VPC)
• Intermediate English for conversation and participation in meetings with global teams
• Analytical, proactive profile, and problem-solving oriented
Differentiators:
• AWS Certifications (Cloud Practitioner, SysOps, or Solutions Architect)
• Knowledge in Linux and Windows Server
• Experience with observability and monitoring tools such as Datadog, Dynatrace, and Prometheus
• Knowledge in ITIL or service management practices
Why work at NAVA?
We are a technology company that believes in people as the engine of innovation.
We value diversity, continuous learning, and offer a collaborative, agile, and constantly growing environment.
Learn a bit more about Nava:
https://www.youtube.com/watch?v=00UaGbuwOY8
✅ Career opportunities 🚀
✅ An incredible team 😎
✅ Innovative projects 💡
✅ Many benefits 🎁
📍 Work model: Hybrid – 2 days per week in the Paulista region (SP)
🕒 Schedule: 24x7 (5x2) – night/early morning shift
📄 Employment type: CLT (Brazilian Labor Law)
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