Access Analyst

About the position

The position is for an Access Analyst on a day shift, with the objective of executing operational requests related to access management, ensuring service delivery within established procedures and service levels.

Responsibilities

• Create, modify, block, and delete users;
• Perform password resets and unlocks;
• Add and remove users from groups;
• Grant and revoke permissions;
• Review requests and approvals;
• Record evidence of activities;
• Handle requests through the ITSM tool;
• Meet established SLAs;
• Escalate requests outside defined procedures.

Requirements

• Technical or higher education in progress in IT or related fields;
• Active Directory;
• Windows;
• User and group management;
• Basic Information Security concepts;
• ITSM tools;
• Excel.

Behavioral competencies

• Attention and concentration;
• Organization and discipline;
• Responsibility and commitment;
• Ability to work with processes and routines;
• Attention to standards and procedures.

Work model and location

On-site work at the Alphaville office in Barueri. The work schedule is 5x2, from 8:00 a.m. to 5:00 p.m..