Process Automation Analyst

1. Job Summary

Responsible for identifying, mapping, designing, and implementing automations (RPA/integrations) for operational and transactional back-office routines, ensuring efficiency, standardization, traceability, and error reduction, with a primary focus on processes within the Finance Department (Accounts Payable/Receivable, reconciliations, closings, banking routines, and audit support). Also involved in improving processes before automation, ensuring adherence to business rules and solution sustainability.

2. Key Responsibilities 2.1 Map and prioritize high-rework, high-impact financial processes (e.g., bank reconciliation, bill posting, bank return verification, status updates, extractions, and cross-referencing). 2.2 Design end-to-end automation (AS-IS/TO-BE), identifying opportunities for simplification and improvement before automating. 2.3 Develop, deploy, and maintain robots/automations using market tools (e.g., UiPath, Power Automate, and/or Python scripts), applying security standards, traceability, logs, and operational governance. 2.4 Manage the automation lifecycle: feasibility analysis, functional design, development, testing (including UAT with the user), deployment, monitoring, and support. 2.5 Perform integrations and data manipulation between systems (e.g., ERP/DMS, internal databases, files, and spreadsheets), ensuring consistency, reconciliation, and version control. 2.6 Implement and sustain automations related to Dealernet and NBS, focusing on transactions and financial routines (postings, reconciliations, verifications, validation reports, extractions, and operational linkages). 2.7 Produce and maintain technical and functional documentation: workflows, business rules, exception handling, test plans, automation catalog, and operational procedures (runbook). 2.8 Provide support (N2/N3) and continuous improvement: incident resolution, root cause analysis, corrections, performance adjustments, and recurrence prevention. 2.9 Ensure compliance with controls and regulations: segregation of duties, audit trail, access/credential control for robots, and information security best practices (including LGPD when applicable). 2.10 Support the measurement of gains and results: hours saved, error reduction, SLA, robot availability, processed volume, and operational stability.

4. Technical Competencies (Hard Skills)

4.1 Automation/RPA/Low-code: Practical experience with UiPath, Power Automate, and/or Python for routine automation. 4.2 Process mapping and improvement: BPM, SIPOC, AS-IS/TO-BE, requirements gathering, and functional design. 4.3 Automation lifecycle: feasibility -> development -> testing -> deployment -> sustainability. 4.4 Integration and data: interface-based automation (when necessary), API consumption when available, file/spreadsheet manipulation, and data processing for reconciliations and validations. 4.5 Experience and knowledge of financial transactions and operational routines in Dealernet and NBS, including extractions, verifications, and financial linkages. 4.6 Fundamentals of financial processes: accounts payable/receivable, bank reconciliation, bank returns, closing, and operational controls.