Inside Sales Farmer | Contract Expansion

About the Role

We are looking for an Inside Sales Farmer to drive the expansion and profitability of Zletric's B2B customer base. Zletric is a CPO (Charging Point Operator for Electric Vehicles).

This role is 100% remote (via phone and digital channels). The main objective is to monitor engagement and usage of the current infrastructure and, in a consultative manner, identify the right moment to sell more chargers, upgrade technologies, or expand infrastructure to other branches of the same client.

Responsibilities

• Analyze charging point usage reports to identify clients reaching maximum capacity who need expansion
• Contact the active base to offer new products, charger upgrades, and more robust leasing contracts (Upsell/Cross-sell)
• Identify whether current clients have new projects or expansions where Zletric can deploy charging infrastructure
• Maintain a frequent contact schedule via phone and WhatsApp, ensuring the client sees Zletric as a strategic partner in electric mobility
• Identify accounts with low usage or technical dissatisfaction and work with the support team to recover the account and renegotiate contract terms

Required Competencies

Soft Skills:

• Business Acumen: Ability to understand the client's business model to propose charging solutions that generate real value
• Emotional Intelligence and Diplomacy: Skill in handling clients who already know the company, turning problems into opportunities
• Data-Driven Orientation: Comfort analyzing energy usage metrics, vehicle traffic, and property attractiveness
• Consultative Persuasion: Ability to guide the client toward investing in new chargers

Hard Skills:

• Practical mastery of Account Planning, Upselling, and Cross-selling
• Experience managing B2B customer portfolios
• Proficiency with CRM tools and data analysis

About the Company

Zletric is a CPO (Charging Point Operator for Electric Vehicles) serving shopping malls, fleet operators, condominiums, hotel chains, and other B2B segments, with a focus on sustainable electric mobility.