Community and Partner Relations Coordinator

Oficinaria is a platform that brings people together through making, fostering connections via in-person group workshops.

We are looking for someone who believes in the power of hands-on creation and human presence, and who finds joy in building relationships and solutions.

If you enjoy conversing, creating genuine connections, solving problems, and working in a collaborative environment to generate positive social impact, this opportunity might be for you.

💼 What your day-to-day will look like

• Manage relationships with partner hosts: from onboarding new partners and guiding their entry onto the platform to supporting their ongoing journey.
• Drive community engagement: actively monitor and encourage increasing partner participation on the platform, as well as foster collaboration among them to share experiences and best practices.
• Maintain contact with partners via WhatsApp (company account), email, and video conferences.
• Address questions, needs, and opportunities to improve the partner experience.
• Participate in regular team meetings to align on goals and evolve our services.
• Build trust-based partnerships grounded in closeness, active listening, and horizontality.

✅ What we're looking for

• Excellent verbal and written communication skills.
• Ability to build relationships and lead meetings effectively.
• Organized, proactive profile with strong collaborative skills.
• Empathy, active listening, and patience when dealing with diverse personalities.
• Interest in art, culture, education, creativity, and social impact.
• Experience in customer relationship management or community management.
• Availability to attend in-person meetings in São Paulo when necessary.

⭐ Nice to have

• Experience in partner relationship management.
• Experience in community management.
• Background in B2B2C/platform or marketplace companies.
• Experience in the creative economy, education, or projects delivering positive social impact.

🎓 Education

We seek professionals with a completed or ongoing undergraduate degree, especially in fields related to communication, relationship building, business, and people development, such as:

Business Administration, Marketing, Human Resources, Public Relations, Social Communication, Journalism, Advertising, Psychology, Events, Tourism, Hospitality, and related areas.

We also consider professionals from other backgrounds—or without a degree—who possess relevant experience in relationship management, consultative service, customer experience, partner management, or community management.

📍 Work model

• Contract type: PJ (Independent Contractor)
• Must reside in São Paulo (city proper).
• Predominantly remote work, initially focused in the Vila Madalena and República neighborhoods.
• Participation in approximately 2 to 3 in-person meetings per week.

🎁 Benefits

• Home office allowance.
• Allowance for courses and professional development.
• In-person team gatherings every three months, with all expenses covered, held in selected Brazilian cities to foster inspiration, creativity, and team connection.

💛 The profile that will make a difference

We are looking for someone who genuinely loves people. A communicative, curious, welcoming individual who sees value in co-creating relationships and solutions.

We value professionals who take initiative, possess the sensitivity to understand different contexts, can easily build trust, and are enthusiastic about being part of an environment where business and positive social impact go hand in hand.