Community and Partner Relations Coordinator

Oficinaria is a platform that brings people together through making, fostering connections via in-person group workshops.

We are looking for someone who believes in the power of hands-on creation and human presence, and who finds joy in building relationships and solutions.

If you enjoy conversing, creating genuine connections, solving problems, and working in a collaborative environment to generate positive social impact, this opportunity might be for you.

💼 Your Day-to-Day

• Manage relationships with partner hosts: from new partner applications and onboarding to supporting their ongoing journey on the platform.
• Drive community engagement: actively monitor and encourage increasing partner participation on the platform, as well as collaboration among them to share experiences and best practices.
• Maintain contact with partners via WhatsApp (company account), email, and video conferences.
• Address questions, needs, and opportunities to improve the partner experience.
• Participate in regular meetings with the team to align and evolve the service.
• Build trust-based partnerships grounded in closeness, active listening, and horizontality.

✅ What We're Looking For

• Excellent verbal and written communication skills.
• Ability to build relationships and lead meetings.
• Organized, proactive profile with the ability to co-create.
• Empathy, active listening, and patience when dealing with diverse profiles.
• Interest in art, culture, education, creativity, and social impact.
• Experience in customer relations or community management.
• Availability to attend in-person meetings in São Paulo when necessary.

⭐ Nice to Have

• Experience in partner relations.
• Experience in community management.
• Experience working in B2B2C platforms or marketplaces.
• Background in the creative economy, education, or projects with positive social impact.

🎓 Education

We are looking for professionals with a completed or ongoing undergraduate degree, especially in fields related to communication, relationship building, business, and people development, such as:

Business Administration, Marketing, Human Resources, Public Relations, Social Communication, Journalism, Advertising, Psychology, Events, Tourism, Hospitality, and related fields.

We also consider professionals from other backgrounds—or without a degree—who possess relevant experience in relationship building, consultative service, customer experience, partner management, or community management.

📍 Work Model

• Contract type: Contractor (PJ)
• Must reside in São Paulo (capital).
• Predominantly remote work, initially focused on the Vila Madalena and República neighborhoods.
• Participation in approximately 2 to 3 in-person meetings per week.

🎁 Benefits

• Home office allowance.
• Allowance for courses and professional development.
• In-person team gatherings every three months, with all expenses paid, held in selected Brazilian cities to foster inspiration, creativity, and connection among the team.

💛 The Profile That Will Make a Difference

We are looking for someone who genuinely loves people. A communicative, curious, and welcoming individual who sees value in co-creating relationships and solutions.

We value professionals who show initiative, have the sensitivity to understand different contexts, can easily build trust, and are enthusiastic about being part of an environment where business and positive social impact go hand in hand.