On-site
São Paulo, SP, Brazil
Salary Range
R$ 12,000.00 - R$ 12,000.00 / month
Full Time Employee
Experience Level
Leader/Coordinator
Requirements
Tasks and Responsibilities
Show originalTechnical Support Leader for Financial Products
• Provide technical leadership for the support of business-critical financial applications and products.
• Manage and resolve high-complexity incidents, performing root cause analyses and defining preventive actions.
• Ensure the availability, stability, performance, and security of production systems.
• Coordinate and provide technical guidance to development and support teams.
• Participate in defining and evolving solution architecture, promoting scalability, resilience, and software engineering best practices.
• Support the implementation of continuous improvements in support, monitoring, and observability processes.
• Work closely with Product, Business, Architecture, Infrastructure, and Operations teams.
• Lead impact analyses, change management, and release planning.
• Promote process automation, DevOps practices, and operational efficiency improvements.
Share job:
Share job: