On-site
Curitiba, PR, Brazil
Salary Range
R$ 2,500.00 - R$ 3,125.00 / month
Full Time Employee
Experience Level
Junior
Requirements
Desired Skills
Tasks and Responsibilities
Show originalAt Nava, we believe in the power of technology to transform businesses — and we have a challenging and strategic opportunity waiting for you.
Come build solutions with us! 🚀
Key Responsibilities
Provide support for the administration and maintenance of LAN, WAN, and Wireless network environments;
Assist in the configuration and monitoring of network equipment (switches, routers, and access points);
Assist in analyzing and troubleshooting connectivity and infrastructure incidents;
Perform support activities for TCP/IP networks, VLAN, VPN, and switching;
Monitor network infrastructure performance and assist in identifying improvements;
Assist in the deployment, updating, and documentation of network environments;
Log and track technical tickets, ensuring service delivery according to SLAs;
Create technical documentation, operational procedures, and inventory of network assets;
Provide support to users and internal teams regarding network infrastructure demands.
Requirements and Skills
Entry-level experience in infrastructure and network support;
Knowledge of TCP/IP, VLAN, VPN, Switching, and basic routing concepts;
Understanding of monitoring and troubleshooting network environments;
Knowledge of Windows and Linux operating systems (basic);
Experience with technical documentation and procedure logging;
Basic knowledge of ITIL and incident management;
Knowledge of corporate Wi-Fi and LAN/WAN environments is desirable;
Analytical, proactive, organized profile with ease in working within a team.
Education
Currently pursuing or completed Bachelor's degree in Computer Networks, Computer Science, Information Systems, or related fields.
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