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EN
On-site
Florianópolis, SC, Brazil
Salary Range
R$1,300.00 - R$1,300.00 / month
Experience Level
Intern
Requirements
Tasks and Responsibilities
Show originalmyTapp is a company with 10 years of market experience, leading in self-service draft beer systems for bars and pubs. We are passionate about innovation and providing a unique consumption experience. We are looking for a professional who will be a key piece in our growth journey, helping us expand our presence even further and positively impact our customers.
Activities
-Assist with technical support via chat, WhatsApp, phone, and email.
-Support the team in analyzing and resolving equipment and system issues.
-Perform initial screenings and route requests to the appropriate levels.
-Participate in system and equipment monitoring.
-Assist in scheduling and following up on remote technical visits.
-Record service interactions and collaborate on process documentation.
-Manage the hiring and dispatch of third-party technicians for installation and maintenance.
-Validate the deployed environment, perform functional tests, and release for operation.
-Plan and coordinate physical equipment installation activities and system configuration.
Location and Schedule
-Monday to Friday
-1:00 PM to 7:00 PM
-R. Vera Linhares de Andrade, 2855 - Córrego Grande, Florianópolis - SC, 88034-700
-Stipend - R$ 850.00
-Transportation Allowance - R$ 150.00
-Caju Benefit - R$ 300.00
-Gogood
-Wellness and Health Program
-Birthday day off
-40% discount at Wooden
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