Process Analyst - On-site - São Gonçalo/RJ

About the role

We are looking for a Process Analyst to work on mapping, analyzing, and continuously improving administrative processes, contributing to operational efficiency and the quality of the organization's deliverables.

This is a temporary 3-month position with the possibility of renewal and conversion to permanent.

Responsibilities

• Map and document administrative and care processes end-to-end;
• Prepare and review flowcharts, SOPs, work instructions, forms, and checklists;
• Coordinate the analysis, validation, and approval of documents with professionals and managers;
• Interact with different areas and teams to gather information and align solutions;
• Verify that documents correctly represent the executed routine;
• Control versions, approvals, and records in the quality management system.

Requirements

• Experience with analysis and mapping of workflows/processes;
• Knowledge of quality management and process documentation;
• Proficiency in Microsoft Office tools.
• Good written and verbal communication;
• Analytical and organized profile, with interpersonal skills to work with different hierarchical levels.

Work model and location

The position is on-site, based in São Gonçalo - Rio de Janeiro

Selection process

The selection process includes interview stages with the recruiting team and the hiring department.