Solutions
Recruitment Software
Post jobs, import profiles, add screening questions, and manage hiring all in one place with personalized questions and control the entire recruitment process.
Recruitment Service
Let our expert team handle the key stages of tech recruitment for you with our specialized team acting in the main stages of recruitment.
Talent Pool
Top-tier Brazilian tech professionals, pre-vetted and ready for action, all pre-selected and ready for new opportunities.
Our Plans
Discover the perfect plan for your needs.
Use Cases
Build my own team
Define the profile, validate with our experts, and assemble your tech team with full control over every step.
Autopilot
Put tech recruitment on autopilot and receive pre-vetted candidates matched to your needs without lifting a finger.
Complete Solution
From sourcing to hiring — an end-to-end tech recruitment experience powered by AI, specialists, and a curated talent pool.
Why GeekHunter?
Resources
HR Blog
Contents about people management, organizational culture and trends in human resources.
Glossary
A comprehensive guide to the key terms and concepts in tech recruitment and software development.
Frequently Asked Questions
Clear answers to the most common questions about using the platform and recruitment processes.
EN
On-site
São Paulo, SP, Brazil
Salary Range
Not informed
Experience Level
Senior
Requirements
Desired Skills
Tasks and Responsibilities
Show original• Proven experience of over 5 years in team management within Network Administration.
• Experience in continuous improvement, incident and problem management.
• Complete higher education degree in Information Technology or related areas.
• MBA, Specialization, Master's degree, or post-graduate studies (in progress or completed) in Information Technology Systems or related areas.
• Advanced knowledge of the Microsoft Office Suite.
• Advanced knowledge in networking (LAN, WAN, VLAN, VPN, Wi-Fi).
• Management of physical and virtual servers (Windows Server, Linux, VMware, Hyper-V).
• Configuration and maintenance of storage systems (SAN, NAS).
• Experience with Cloud Computing environments (AWS, Azure, Google Cloud).
• Implementation and management of security policies (firewalls, antivirus, IDS/IPS).
• Incident management and technical support (ITIL or similar frameworks).
• Knowledge in databases (SQL, Oracle, etc.).
• Strong interpersonal skills.
• Critical thinking.
• Negotiation skills.
• Flexibility.
• Intermediate/Advanced English.
• Lead the infrastructure support team, ensuring efficient service delivery aligned with iNOVE's and clients' objectives.
• Work directly with clients to understand their needs, propose solutions, and ensure the quality of services provided.
• Monitor performance indicators, SLAs, and service quality, implementing continuous improvement actions.
• Manage the knowledge base to increase analyst efficiency and support accuracy.
• Control budgets and financial projections, ensuring results are delivered within scheduled timelines and costs.
• Identify and lead improvement projects based on customer satisfaction surveys and operational demands.
• Ensure service quality by analyzing scope and client expectations.
• Propose and implement operational improvements, negotiating changes with clients and suppliers when necessary.
• Monitor and validate corrections and changes in processes and projects, ensuring their effective operation.
• Ensure compliance with norms and standards, preventing impacts and correcting deviations.
• Define scope, deadlines, costs, and necessary resources for projects and services.
• Establish performance, quality, and service level agreement (SLA) standards.
• Promote team integration and development, ensuring alignment with client needs.
• Participate in defining norms, security standards, and project development.
• On-site position in São Paulo, B2B contract (PJ), must have an active and open company.
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