ServiceNow Analyst – Security Incident Response (SIR)

At EY, we are committed to shaping your future with confidence.

We will help you succeed in a globally connected environment, full of diverse teams, and take your career wherever you want it to go.

A leader in innovation services and a center of excellence in Cybersecurity, offering operational solutions tailored to your clients' needs. The team works on diverse projects, bringing together talent from across Latin America to develop innovative solutions that tackle complex challenges. By joining the Cybersecurity area, you will contribute to the protection of technological assets and become part of an ecosystem that values creativity and innovation,

participating in digital transformation.

Come to EY and help us build a better world of business.

About the opportunity:

You will assume the following responsibilities:

• Implement and manage the Security Incident Response (SIR) module of the ServiceNow tool.
• Manage and monitor security incidents using ServiceNow, ensuring the protection of information assets.
• Create and maintain playbooks and runbooks for incident response processes, ensuring a structured and efficient approach.
• Develop and use Power BI for data analysis and security reporting, facilitating the visualization and interpretation of information.

Requirements and skills we are looking for:

• Degree in Information Technology, Information Security, or related Technology fields.
• Desirable certifications: ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist - Vulnerability Response, CISSP, CISM, CompTIA Security+.
• Familiarity with SIEM (Security Information and Event Management) tools, such as Splunk or IBM QRadar, for security event analysis.