Geekhunter Logo

Solutions

Recruitment Software

Post jobs, import profiles, add screening questions, and manage hiring all in one place with personalized questions and control the entire recruitment process.

Recruitment Service

Let our expert team handle the key stages of tech recruitment for you with our specialized team acting in the main stages of recruitment.

Talent Pool

Top-tier Brazilian tech professionals, pre-vetted and ready for action, all pre-selected and ready for new opportunities.

Our Plans

Discover the perfect plan for your needs.

Login

English

EN

ddCom IT Systems

Customer Experience Analyst

Show original

On-site

Barueri, SP, Brazil

Salary Range

BRL

Full Time Employee

Experience Level

Mid level

Requirements

2+ years of experience in the career
speech analytics
Customer Success

Desired Skills

Agile
Data Analysis
KPIs

Tasks and Responsibilities

Show original

Required Skills:


  • Experience with Speech Analytics or other market transcription tools;
  • Experience in Customer Experience;
  • Experience with customer service and onboarding;
  • Knowledge of Agile Methodology, Customer Journey, Personas, and KPIs;
  • Ability to prepare reports and present Results/Studies to clients and internal teams;
  • Intermediate proficiency in Microsoft Office is essential.

  • Availability to work onsite in Barueri.
See all jobs at ddCom IT Systems

Share job:

Phone

Only PDF files with a maximum size of 3mb are accepted.

BRL

Share job: