dS
On-site
Barueri, SP, Brazil
Salary Range
BRL
Full Time Employee
Experience Level
Junior
Requirements
2+ years of experience in the career
speech analytics
Customer Success
Desired Skills
Agile
Data Analysis
KPIs
Tasks and Responsibilities
Show originalRequired Skills:
- Experience with Speech Analytics or other market transcription tools;
- Experience in Customer Experience;
- Experience in customer service and onboarding;
- Knowledge of Agile Methodology, Customer Journey, Personas, and KPIs;
- Skill in preparing reports and presenting Results/Studies to clients and internal teams;
- Intermediate proficiency in Microsoft Office is essential.
- Availability to work onsite in Barueri.
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