Mid-Level Software Project Analyst

Do you want to work for a company that breathes technology, offers new challenges, and provides a work environment of constant professional development?

Check out the profile below and apply!

Education: Bachelor's degree in Information Technology or a related field.

Experience:

• 1 year of experience in quality assurance for medium to high-complexity systems, with direct interaction with stakeholders and clients.

• 2 years of experience in agile environments working alongside multidisciplinary teams.

Mandatory Technical Skills for the Role

• Software Project Management.

• Agile Methodologies (Scrum and Kanban).

• Software Development Life Cycle (SDLC).

• Risk management and project monitoring.

• System acceptance testing and validation.

• Software testing processes.

• Meeting facilitation and negotiation techniques.

• Stakeholder management and customer service.

• Preparation of technical documentation and meeting minutes.

• Project management tools (Azure DevOps, Jira, or similar).

Desirable Skills/Differentials

• Practical knowledge of Azure DevOps.

• Experience with software factories.

• Knowledge of software service measurement and basics of Function Points.

• Knowledge of IT service contracts and monitoring of Service Orders.

• Knowledge of programming languages (Java and Angular).

• Knowledge of databases (Oracle).

Soft Skills:

• Clear and objective communication (oral and written).

• Teamwork ability.

• Proactivity.

• Strong interpersonal and professional relationships.

• Enthusiasm for learning.

• Initiative and creativity.

• Self-development and continuous pursuit of professional improvement.

• Active collaboration with the team.

• Results-oriented focus.

• Ability to plan and prioritize activities.

• Systems thinking to understand impacts, dependencies, and the overall functioning of solutions and processes.

• Analytical capacity and attention to detail.

• Active listening and negotiation skills.

• Organization, autonomy, and sense of priority.

• Proactivity in identifying and solving problems.

• Ability to handle multiple topics simultaneously.

• Commitment to deadlines, quality, and defined processes.

Duties and Responsibilities

• Act as the primary point of contact for the client, ensuring effective problem resolution and building trust-based relationships.

• Maintain effective communication with the client to understand their needs and ensure their expectations are managed.

• Directly engage with business areas to identify needs and updates.

• Provide support when necessary by identifying client needs, proposing process and functional changes, negotiating alternative solutions, and suggesting the adoption of new methods and techniques to tailor solutions to their needs;

• Analyze client specificities and difficulties, reporting them to leadership and management.

• Maintain active communication and monitor demands with necessary areas beyond the dedicated team.

• Facilitate collaboration among interdisciplinary teams;

• Participate in agile ceremonies (planning, dailies, reviews, and retrospectives);

• Pay attention to and monitor internal and external standards and assumptions defined for the project;

• Support the leader and test analyst with processes that ensure delivery quality;

• Verify functionalities and delivery quality;

• Assist and support business areas in validating deliveries;

• Assist in system acceptance testing;

• Monitor system deployment in the client's environment(s), ensuring proper delivery and that the environment is updated with the latest developments;

• Assist in Contract Management regarding other processes, deliveries, and hiring verifications;

• Schedule and document meetings, including preparing minutes and collecting signatures;

• Compile necessary documentation for the Electronic Process formalizing the hiring and for respective ongoing projects.

Contract Information

Compensation: To be discussed, according to career plan.

Work Hours: 30 hours per week - Monday to Friday - from 07:30 to 14:30 with a 1-hour break.

Benefits:

Access to courses on learning platforms

Diversity and Inclusion

We believe that diversity makes our team stronger. Therefore, our selection processes are guided by respect, equity, and the appreciation of people.

We value inclusion to promote opportunities for all people, embracing diversity of races, gender identities, origins, orientations, and People with Disabilities (PwD).

Here, everyone has space to be themselves, develop their talent, deliver with excellence, and make a difference.

Come build history with us!