Solutions
Recruitment Software
Post jobs, import profiles, add screening questions, and manage hiring all in one place with personalized questions and control the entire recruitment process.
Recruitment Service
Let our expert team handle the key stages of tech recruitment for you with our specialized team acting in the main stages of recruitment.
Talent Pool
Top-tier Brazilian tech professionals, pre-vetted and ready for action, all pre-selected and ready for new opportunities.
Our Plans
Discover the perfect plan for your needs.
Use Cases
Build my own team
Define the profile, validate with our experts, and assemble your tech team with full control over every step.
Autopilot
Put tech recruitment on autopilot and receive pre-vetted candidates matched to your needs without lifting a finger.
Complete Solution
From sourcing to hiring — an end-to-end tech recruitment experience powered by AI, specialists, and a curated talent pool.
Why GeekHunter?
Resources
HR Blog
Contents about people management, organizational culture and trends in human resources.
Glossary
A comprehensive guide to the key terms and concepts in tech recruitment and software development.
Frequently Asked Questions
Clear answers to the most common questions about using the platform and recruitment processes.
EN
COMPSIS
Mid-Level Support Analyst – Infrastructure and Systems (N2) - São José dos Campos
Show originalHybrid
São José dos Campos, SP, Brazil
Salary Range
Not informed
Experience Level
Mid level
Requirements
Desired Skills
Tasks and Responsibilities
Show originalWe are looking for an N2 Support professional with an analytical and multifunctional profile, who has solid experience in infrastructure and critical systems. This person will be responsible for ensuring the stability, security, and high availability of the environments, acting directly in the resolution of complex incidents and continuous improvement of services.
Education:
Complete higher education in Information Technology areas
Responsibilities:
- Act in N2/N3 technical support, investigating and solving complex incidents definitively
- Administer Linux servers and containerized environments with Docker
- Perform troubleshooting and database management (Oracle, SQL Server, and PostgreSQL)
- Analyze logs and identify root cause of problems in critical systems
- Act with support and customization in Zendesk (automations, reports, and integrations)
- Diagnose and resolve network issues (TCP/IP, DNS, VPN, firewall)
- Monitor environments with tools such as Prometheus, Grafana, and Zabbix
- Support deployments, integrations via APIs, and maintain updated technical documentation
Profile:
- Analytical profile and problem-solving oriented
- Good communication for interaction with technical teams and business areas
- Proactivity and organization for demand management and documentation
- Sense of urgency and responsibility in critical environments
Share job:
Share job: