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Blunt

E-commerce Analyst

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On-site

São Paulo, SP, Brazil

Salary Range

Not informed

Full Time Employee

Experience Level

Mid level

Requirements

3+ years of experience in the career

Tasks and Responsibilities

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BLUNT, founded in 2005, has consolidated its trajectory with deep roots in skate culture and the underground movement. The name itself, inspired by a technical maneuver in the sport, reflects the essence of a brand born to give voice to individual expression. Over nearly two decades, Blunt has evolved from a niche project into a robust operation, becoming a national reference in urban fashion and creativity.

Job Details


TECHNICAL SKILLS


1. VTEX e-commerce platform management. Product registration and management, variations, layout maintenance, categories, and promotions.


2. Data Analysis Interpretation of sales metrics, CAC, ROI, average ticket size, and conversion rate. Use of tools such as Google Analytics and GA4.


3. SEO and page optimization. Techniques for optimizing titles, descriptions, speed, and UX for conversion.


4. Knowledge in logistics and operations. Inventory control, picking/packing, SLA, integrations with carriers. Order management, post-sales, and returns. Negotiations with new carriers and reduction of shipping costs in the freight table.


5. CRM and customer experience. Retention strategies, RFM Matrix, campaigns via WhatsApp, Copy, Templates, email marketing, and automations. Tools such as Dito and Revi.


6. Marketplace knowledge. Operations and rules for Mercado Livre, Netshoes, Magalu, Shopee, and Dafiti.


7. Customer service tools. Mastery of digital CS, chatbots, WhatsApp Business, and Omnichannel.

See all jobs at Blunt

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