Cloud Solutions Architect

We are looking for a Cloud Solution Architect (CSA) to work on the Success Program, supporting our clients on their Cloud Operations, Governance, and Digital Transformation journeys in Microsoft Azure.

This role is essential to ensure our clients' success — conducting operational posture assessments, identifying risks and opportunities, and designing improvement roadmaps that connect technology, business, and value.

🚀 Main Responsibilities

• Evaluate clients' operational and governance posture in the cloud, identifying gaps and risks and proposing practical action plans.
• Analyze health data and reports from Azure environments, translating them into strategic insights and recommendations.
• Act as a Trusted Advisor, conducting technical and executive workshops with multiple stakeholders.
• Ensure alignment between success programs and business goals, managing risks and proposing continuous improvements.
• Collaborate with Customer Success Account Managers (CSAMs), technical teams, and client leaders to maximize value and satisfaction.
• Support the evolution of cloud governance and operation models, applying market best practices.

🧠 Required Qualifications

• Degree in Information Technology, Computer Science, Administration, or related fields.
• Solid experience in corporate cloud operations, migrations, and Azure consumption planning.
• Experience in cloud transformation projects, with a focus on risk management and strategic alignment.
• Technical knowledge in Azure Architecture, Operations, and Governance.
• Understanding of FinOps and cost optimization in Azure environments.
• Analytical ability to interpret telemetry, health reports, and technical indicators.
• Excellent communication skills, facilitating workshops and presentations for technical and executive audiences.
• Collaborative profile, focused on Customer Success and continuous improvement.

⭐ Differentials

• Proficiency in Cloud Resiliency, Microsoft Security, and Administration of critical solutions in Azure.
• ITIL certification or experience in Service Management / Cloud Governance.
• Familiarity with the Microsoft Customer Success Ecosystem and associated tools.
• Experience in Program Management and leading complex cloud initiatives.