{"id":13060,"date":"2022-11-10T15:39:43","date_gmt":"2022-11-10T18:39:43","guid":{"rendered":"https:\/\/www.geekhunter.com/pt/blog\/?p=13060"},"modified":"2024-09-24T17:53:50","modified_gmt":"2024-09-24T20:53:50","slug":"lean-inception-sirio-libanes","status":"publish","type":"post","link":"https:\/\/www.geekhunter.com/pt/blog\/lean-inception-sirio-libanes\/","title":{"rendered":"Como o Hospital S\u00edrio-Liban\u00eas mudou sua forma de resolver problemas utilizando Lean Inception"},"content":{"rendered":"\r\n

A hist\u00f3ria da cria\u00e7\u00e3o do Hospital S\u00edrio-Liban\u00eas<\/a> tem seu in\u00edcio em 1921, quando um grupo de mulheres imigrantes da comunidade s\u00edrio-libanesa, lideradas por Adma Jafet, idealizaram a funda\u00e7\u00e3o de um hospital filantr\u00f3pico que fosse capaz de contribuir com a evolu\u00e7\u00e3o da sa\u00fade brasileira. Hoje, ap\u00f3s mais de um s\u00e9culo de exist\u00eancia, o hospital \u00e9 refer\u00eancia nacional e internacional em inova\u00e7\u00e3o m\u00e9dica e na excel\u00eancia do atendimento humanizado.<\/p>\r\n\r\n\r\n\r\n

As suas unidades, em S\u00e3o Paulo e Bras\u00edlia, atendem, anualmente, mais de 120 mil pacientes. O Hospital tamb\u00e9m possui iniciativas com foco em seu compromisso social, que incluem integra\u00e7\u00e3o com a comunidade, ambulat\u00f3rios, projetos de apoio ao desenvolvimento institucional do SUS e a cria\u00e7\u00e3o do Instituto de Responsabilidade Social S\u00edrio-Liban\u00eas.<\/p>\r\n\r\n\r\n\r\n

Como a Lean Inception adentrou no dia a dia do hospital<\/h1>\r\n\r\n\r\n\r\n

Tudo se iniciou em 2019, quando um projeto com foco no Ciclo de Receita do hospital come\u00e7ou a ser implementado. Por se tratar de uma iniciativa de dimens\u00f5es consider\u00e1veis, foi identificado duas necessidades: a de um planejamento que fosse minuciosamente detalhado e a exist\u00eancia de uma equipe muito bem alinhada para que o objetivo final pudesse ser alcan\u00e7ado.<\/p>\r\n\r\n\r\n\r\n

\"\"<\/figure>\r\n\r\n\r\n\r\n

A partir dessas defini\u00e7\u00f5es, surgiu a proposta de realiza\u00e7\u00e3o de uma Lean Inception com a participa\u00e7\u00e3o de todos os colaboradores envolvidos no projeto. A Lean Inception nada mais \u00e9 do que a combina\u00e7\u00e3o efetiva do Design Thinking e do Lean StartUp com o objetivo de deixar pessoas alinhadas e criar planos eficazes. Trata-se de um workshop colaborativo, de longa dura\u00e7\u00e3o, composto por v\u00e1rias etapas e atividades que induzem o grupo de participantes a criarem uma solu\u00e7\u00e3o ideal para algum problema ou situa\u00e7\u00e3o.\u00a0<\/p>\r\n\r\n\r\n\r\n

A mudan\u00e7a estrutural que o Lean Inception proporcionou ao Hospital S\u00edrio-Liban\u00eas<\/h2>\r\n\r\n\r\n\r\n

O resultado da Lean Inception foi muito melhor do que o esperado. Ela n\u00e3o s\u00f3 trouxe uma vis\u00e3o global de tudo o que precisava ser feito e dos desafios que a equipe teria ao longo do caminho, como tamb\u00e9m ajudou na identifica\u00e7\u00e3o das necessidades que os stakeholders tinham e que podiam ou n\u00e3o, estarem ligadas ao objetivo final do projeto.<\/p>\r\n\r\n\r\n\r\n

Atrav\u00e9s da Lean Inception, o Hospital S\u00edrio-Liban\u00eas p\u00f4de direcionar corretamente os seus times internos e entender quais \u00e1reas estariam envolvidas, al\u00e9m da contribui\u00e7\u00e3o de cada um para o desenvolvimento do que estava prestes a ser implementado.<\/p>\r\n\r\n\r\n\r\n

\"\"<\/figure>\r\n\r\n\r\n\r\n

A nova vis\u00e3o que a Lean Inception proporcionou estabeleceu uma prerrogativa da realiza\u00e7\u00e3o desse tipo de workshop antes de qualquer projeto complexo dentro do hospital ser iniciado. A demanda, inclusive, come\u00e7ou a partir dos pr\u00f3prios colaboradores que enxergavam essa etapa como imprescind\u00edvel em situa\u00e7\u00f5es similares.<\/p>\r\n\r\n\r\n\r\n

Inclusive, a segunda Lean Inception dentro do hospital saiu dos limites do time de tecnologia e teve in\u00edcio na \u00e1rea jur\u00eddica em um projeto voltado para a Lei Geral de Prote\u00e7\u00e3o de Dados (LGPD). Outro exemplo de uso da Lean Inception veio do time respons\u00e1vel pelo\u00a0produto de Sa\u00fade Corporativa, que identificou uma oportunidade de um novo produto no segmento de sa\u00fade populacional.\u00a0<\/p>\r\n\r\n\r\n\r\n

O futuro atrav\u00e9s do uso da Lean Inception<\/h2>\r\n\r\n\r\n\r\n

Todos os esses casos bem sucedidos de utiliza\u00e7\u00e3o da lean fizeram com que o Hospital S\u00edrio-Liban\u00eas mudasse sua forma de resolver problemas e ainda resultaram na cria\u00e7\u00e3o da C\u00e9lula de Transforma\u00e7\u00e3o \u00c1gil do hospital. O CTA, como \u00e9 conhecido, \u00e9 um time multidisciplinar composto pela Diretoria de Pessoas, Inova\u00e7\u00e3o, Estrat\u00e9gia e Tecnologia que proporcionou ganhos como: mudan\u00e7a da cultura, mais engajamento dentro da empresa, alinhamento dos objetivos com todas as partes envolvidas, entre outros.<\/p>\r\n\r\n\r\n\r\n

Obviamente, o impacto positivo de todas essas transforma\u00e7\u00f5es \u00e9 not\u00f3rio, tanto nos resultados, quanto no dia a dia de trabalho. Alguns aspectos ficaram mais n\u00edtidos como, por exemplo, o que precisa ser feito, o tamanho do esfor\u00e7o necess\u00e1rio, a ordem de prioridade a ser estabelecida, o que n\u00e3o possui tanto valor e, portanto, pode ser descartado e o que n\u00e3o pode faltar de forma alguma. Al\u00e9m, claro, do devido papel de cada um que est\u00e1 envolvido com o projeto. Dessa forma, novas possibilidades est\u00e3o sendo criadas em conjunto o que s\u00f3 tende a agregar valor ao resultado final.<\/p>\r\n\r\n\r\n\r\n

 <\/p>\r\n\r\n\r\n\r\n

Esse conte\u00fado foi produzido em parceria com o Hospital S\u00edrio-Liban\u00eas. O conte\u00fado original pode ser visto clicando aqui<\/a>.<\/em><\/p>\r\n","protected":false},"excerpt":{"rendered":"

A hist\u00f3ria da cria\u00e7\u00e3o do Hospital S\u00edrio-Liban\u00eas tem seu in\u00edcio em 1921, quando um grupo de mulheres imigrantes da comunidade s\u00edrio-libanesa, lideradas por Adma Jafet, idealizaram a funda\u00e7\u00e3o de um hospital filantr\u00f3pico que fosse capaz de contribuir com a evolu\u00e7\u00e3o da sa\u00fade brasileira. Hoje, ap\u00f3s mais de um s\u00e9culo de exist\u00eancia, o hospital \u00e9 refer\u00eancia […]<\/p>\n","protected":false},"author":167,"featured_media":13061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5854],"tags":[5848,5849],"class_list":["post-13060","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-historias-de-sucesso","tag-lean-inception","tag-sirio-libanes"],"acf":[],"yoast_head":"\nLean Inception: um case de sucesso do Hospital S\u00edrio-Liban\u00eas<\/title>\n<meta name=\"description\" content=\"Saiba como o Hospital S\u00edrio-Liban\u00eas mudou completamente sua forma de resolver problemas utilizando Lean Inception.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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