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We are looking for a person to join our Development team, contributing to the creation and evolution of technological solutions that support the company's products and services.

If you want to learn in practice, work supporting the development and maintenance of applications, and collaborate in building efficient and scalable solutions, this opportunity is for you!

Key Responsibilities

• Assist with registering and initial triage of requests from internal and external customers in the ticketing system.
• Support monitoring of production and staging environments, escalating alerts according to established procedures.
• Perform daily environment health checklists and collect basic technical evidence (logs and screenshots) to support Mid-level and Senior analysts.
• Assist with updating and maintaining technical manuals and the knowledge base (KEDB) under team guidance.
• Support simple environment validation activities and guided application testing.

We are looking for someone who:

• Is currently enrolled in a higher education or technical program in Computer Science, Systems Analysis and Development, Computer Engineering, or related fields.
• Has structured logical reasoning and a genuine interest in software development and technology.
• Has good verbal and written communication skills for interacting with the team and documenting tickets.
• Demonstrates proactivity, a curious profile, and a willingness to learn daily.
• Is organized and detail-oriented in carrying out daily routines and basic diagnostics.
• Nice to have: Basic knowledge of programming logic, databases, or log file handling.

RTM Offers:

• Hybrid work model (3 days on-site and 2 days remote)
• Transportation voucher
• Bradesco Health and Dental Plan
• Total Pass
• Alura access fully covered by the company
• No dress code
• Benefits and Discounts App
• Food/Meal Voucher: R$45.32 - 22 days
• Birthday off
• Home Office Allowance
• Orienteme (app for consultations with psychologists, nutritionists, and personal trainers)